The union-management relationship has a chronology, and this course follows it: an organizing drive, a certification application, a first round of bargaining, a signed agreement, grievances, and sometimes a strike. Industrial Relations in Canada, 4th Edition by Fiona Mc Quarrie is built along that sequence, and its exams reward students who know what happens next and which statutory test applies at each step. Treating the chapters as a pile of separate topics is what makes the subject feel arbitrary.
Why this test bank helps
A process subject is best learned by being asked where you are in the process. Practice questions force exactly that: a scenario hands you a fact pattern and you have to identify the stage, the decision-maker and the applicable standard — the board, an arbitrator or the courts. The rationale then explains why that forum and that test apply, which is the reasoning the exam is really after and far more portable than remembering that one particular case had one particular outcome.
What’s inside
- Chapter-by-chapter coverage mirroring the table of contents, so an evening’s reading can be tested that evening.
- Definition-level items to check recall, then scenarios that ask you to use the concept.
- Rationales throughout, so a wrong answer becomes a diagnosed gap rather than an unexplained mark.
- Items sequenced along the life cycle of the bargaining relationship — organizing, certification, negotiation, administration, dispute — so the chronology itself gets practised.
- A single searchable PDF, available immediately after checkout.
Topics covered
- The legal framework — labour relations statutes, the labour relations board and the limits of its jurisdiction.
- Organizing and certification — membership evidence, applications, representation votes and the bargaining unit.
- The union as an organization — internal democracy, dues, the Rand formula and the duty of fair representation.
- Negotiating an agreement — bargaining in good faith, mandatory terms and the ratification process.
- Administering the agreement — the grievance procedure, arbitration, just cause and progressive discipline.
- Strikes, lockouts and dispute resolution — legal strike timing, replacement workers and back-to-work legislation.
- Changes to the relationship — successorship, technological change, decertification and workplace restructuring.
- The wider context — public sector bargaining, non-union workplaces and international comparison.
Who it’s for
Students taking labour or industrial relations with the Mc Quarrie 4th edition in a business, human resource management or labour studies program, along with union and management staff studying part-time for a formal qualification.
How to use it (the right way)
Place the scenario on the timeline before answering, since identical facts get a different answer depending on whether an agreement is already in force. Study first and test second: the questions are a diagnostic, not a replacement for the reading. Attempt each set closed-book, write a one-line reason for your choice, and compare that reasoning with the rationale. Use it as a study aid, consistent with your institution’s academic-integrity policy; it strengthens preparation rather than standing in for coursework.
Sample question (shows the format — your download contains the full set)
Q. A union investigates a member’s grievance, concludes that it has little chance of success and declines to take it to arbitration. The member complains that the union has breached its duty of fair representation. On what basis is that complaint judged?
- A. The union breached the duty, because every grievance a member files must proceed to arbitration.
- B. The question is whether the union acted in a manner that was arbitrary, discriminatory or in bad faith, not whether the grievance would have succeeded.
- C. The duty applies only to members who have paid dues for a full year.
- D. The complaint belongs in court, because the union is not the employer.
Answer: B. The duty of fair representation requires a union to represent employees in the bargaining unit without acting arbitrarily, in a discriminatory manner or in bad faith. A union may assess the merits and decline weak grievances, provided it genuinely turns its mind to the case and reaches a reasoned decision. A is wrong because that reading would strip the union of judgment and make the grievance procedure unworkable. C is wrong because the duty is owed to every employee in the unit regardless of membership or dues history. D is wrong because the duty arises under labour relations legislation, so the complaint goes to the labour relations board rather than to a court.
Edition & format
- Matches: Industrial Relations in Canada, 4th Edition by Fiona Mc Quarrie (ISBN 9781118878392).
- Format: Digital PDF, delivered instantly after checkout.
- Access: Lifetime access — re-download from your account any time.
Please confirm the author, edition and ISBN above match your course outline before buying, as another Canadian text uses this same title.
Frequently asked questions
Is this the current edition? It is written for the Mc Quarrie 4th edition, ISBN 9781118878392. A different Canadian text shares the title, so check the author on your syllabus as well as the edition.
How do I receive it? Digitally and immediately — the confirmation page and your email both carry the PDF link.
Do all questions include rationales? Yes, an explanation accompanies every question, covering the keyed answer and the tempting alternatives.
Is using a test bank allowed? Yes, as a preparation and self-assessment tool. Your institution’s academic-integrity policy governs how study material may be used, so read it and stay inside it.
For more practice across human resources, labour and management courses, browse our Business & Accounting Test Banks.








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