Last updated: 1 July 2026. This Privacy Policy explains how Guider Store (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit guiderstore.com or buy our digital study materials. Questions? Email info@guiderstore.com.
1. Who we are
Guider Store operates guiderstore.com, an online store selling digital nursing test banks, study guides, and related educational PDFs delivered instantly after purchase. We are the data controller for the personal information described here.
2. Information we collect
- Order & account information — name, email address, and account login details you provide at checkout or when creating an account.
- Payment information — card payments are processed securely by Stripe. We do not store your full card number; Stripe handles it under PCI-DSS.
- Communications — messages you send us by email or contact form.
- Usage & device data — pages viewed, approximate location, browser/device, and similar analytics data collected via cookies (see our Cookie Policy).
3. How we use your information
- To process your order, deliver your digital download, and provide your account/re-download access.
- To send transactional emails (order confirmation, download link, receipts, support replies).
- To provide customer support and respond to enquiries.
- To send marketing or cart-reminder emails only where you have consented or as permitted by law — you can opt out anytime.
- To maintain security, prevent fraud, and meet legal/accounting obligations.
- To improve our website and understand how it is used (analytics).
4. Legal bases (GDPR)
Where the EU/UK GDPR applies, we rely on: performance of a contract (to fulfil your order), consent (analytics/marketing cookies and marketing emails), legitimate interests (security, service improvement, fraud prevention), and legal obligation (tax/accounting records).
5. Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the store, under appropriate safeguards:
- Stripe — payment processing.
- Google (Analytics / Search tools) — website analytics.
- Google Drive — hosting the digital files delivered to you.
- Our hosting & email provider — to run the site and send order emails.
We may also disclose information where required by law.
6. International transfers
Our providers may process data outside your country (e.g., in the United States). Where required, such transfers are covered by appropriate safeguards such as Standard Contractual Clauses or the providers’ certified frameworks.
7. Data retention
We keep order and account records for as long as your account is active and as needed to provide re-download access, support, and to meet legal/tax obligations, after which we delete or anonymise them.
8. Your rights
Depending on your location, you may have the right to: access your data; correct it; delete it; restrict or object to processing; data portability; and to withdraw consent at any time. EU/UK users may lodge a complaint with their data-protection authority.
California residents (CCPA/CPRA): you have the right to know, delete, and correct your personal information, and to opt out of “sale”/”sharing” — we do not sell or share your personal information for cross-context behavioural advertising. We will not discriminate against you for exercising your rights.
To exercise any right, email info@guiderstore.com and we will respond within the timeframe required by law.
9. Security
We use HTTPS encryption, secure payment processing, brute-force login protection, and other measures to protect your information. No method of transmission is 100% secure, but we work to safeguard your data.
10. Children
Our store is intended for users aged 16 and over (or the age of majority in your jurisdiction). We do not knowingly collect data from children.
11. Changes & contact
We may update this policy; the “last updated” date shows the latest version. For any privacy question or request, contact info@guiderstore.com. See also our Cookie Policy.
